Every day we have to make choices about what we do and how we do it.
Most of the time it is clear what the right thing to do is, whether it is about doing what’s safe, doing the right thing for customers, doing what is right ethically – and indeed what is right legally.
Every year we invest around £1 billion in to the regional economy. A new report, produced in partnership with Coventry University’s Applied Research Centre in Sustainable Regeneration, ‘Making a difference – the economic, environmental and social contribution Severn Trent Water has on the region’, shows the impact of this investment.
The benefit goes beyond our customers, employees and suppliers and is felt by a wide range of businesses and people across our region.
As we consult on and develop our investment plans for the period 2015 to 2020, our main objective is to deliver excellent value for money for the high quality services we provide. But we are also mindful of the economic, environmental and social benefits we contribute to our region – and we want to maximise these as much as we reasonably can.
The purpose of this report is to highlight our impact and contribution and provide a basis for an informed debate about our future investment and business plans for 2015-2020 and beyond.