Compliance Governance Manager

Role Summary

The purpose of the Compliance Governance Manager is to be the central hub to the Compliance Assurance Team. You will use your extensive understanding of Governance to manage the Compliance Governance Framework detailing regulations, industry and legal commitments including applicable Quality, Health, Safety and Environmental requirements, GDPR, Risk and controls and Business continuity, whilst developing the Audit Roadmap and requirements, company policies and documentation.

You will also be the central source of management reporting as required by the QEHS Director and Executive Leadership Team and a key point of contact engaging with ST Group colleagues. You will lead the management and auditing of all operational areas of STGP and Lead Functions in line with the requirements of STGP’s integrated management system. Your team will be comprised of 5 members.

Key Responsibilities

Regulatory Frameworks, Accreditation and Reporting

• Accountable for the Governance and management of Compliance Framework comprising STGP’s Legal Registers, Risk Register and Change process.
• Accountable for the robust management of STGP’s Integrated Management System, ensuring continued certification to ISO 9001, ISO 14001 and ISO 45001. Lead the internal audit plan and preparation of audit activities with Compliance Assurance Officers.
• Responsible for the Management and maintenance of STGP’s central repository of business documentation as required by STGP’s integrated management system and ensure Compliance SharePoint ‘Hub’ is kept up to date.
• Manage GDPR framework and requirements, engaging with Severn Trent Centre (STC) as required.
• Lead and coordinate requirements of STGP’s Risk and Controls matrix and ST corporate risk register, ensuring risks and controls are current, with Director signed-off and engage with STC as required.
• Accountable for keeping up to date with any new legislation and communicating to QEHS Director and relevant business leads.
• Provide expert advice and practical guidance to all areas of the business on compliance and ISO requirements.
• Deliver oversight of mandatory e-learning through ST portal and report status.
• Oversee central log and processes for contractor and complaint management, engaging with stakeholders across STGP as required.
• Develop, manage and produce effective reporting MI and data analysis as required by QEHS Director and wider stakeholders and lead Compliance Meetings as required.
• Support other corporate functions and deliver required reporting into ST plc relating to ERM, Business Continuity Management, RAG5, compliance with Group policies and other reporting as required.
• Undertake any other requirements as requested by QEHS Director.

External Audits and Engagement

• Lead and manage STGP’s External audit plan, ensuring activities are planned and coordinated. with external auditors and agencies
• Take responsibility and develop relationships with key external stakeholders including auditors, regulatory agencies as required.
• Lead a team of auditors to develop and carry out planned and adhoc audits in line with business requirements.
  

Team and Office Management

• Support and promote a positive compliance and HSW culture across all areas of STGP.
• Actively participate in team engagement activities and be a positive ambassador for the Compliance Assurance Team and STGP.
• Support the QEHS Director in setting team targets.
• Manage the function and administration of Head Office.
• Be an effective team leader, fulfil management requirements and support performance and development of direct report/s.

Key Requirements

• Strong compliance/assurance background with demonstrable experience in regulatory frameworks, ISO, and GDPR management
• Audit management experience
• Good commercial acumen
• Flexible in working approach with the ability to prioritise
• Ability to practically apply compliance to operational situations
• Highly proficient in Office 365 applications
• Educated to degree level
• Experience of working in a regulated industry would be preferred
• Previous experience and knowledge of waste and recycling legislation would be advantageous
• NEBOSH certificate would be desirable